Privacy Policy

Effective Date: October 16, 2025

Entity: DoctorNote Health LLC

Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA

1. Introduction

DoctorNote Health LLC ('we,' 'our,' 'us') values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and related telehealth services (the 'Services'). By using our Site or Services, you agree to this Policy. If you do not agree, please discontinue use.

2. Information We Collect

a. Personal Information

Includes your name, email address, phone number, and billing details submitted when you create an account, book a consultation, or make a purchase.

b. Protected Health Information (PHI)

As a telehealth provider, we collect PHI such as medical history, symptoms, notes, diagnoses, prescriptions, and related documentation. This information is protected under HIPAA and handled with the highest level of confidentiality.

c. Technical Information

We may automatically collect data such as IP address, browser type, operating system, and device identifiers to improve system performance and security.

d. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and improve functionality. You can adjust cookie preferences through your browser.

3. How We Use Your Information

Provide telehealth and medical documentation services.
Verify your identity and maintain secure patient accounts.
Process transactions and issue digital receipts.
Communicate appointment reminders, updates, or service information.
Comply with legal and regulatory obligations.
Improve service quality and operational safety.

4. HIPAA Compliance and Data Protection

DoctorNote Health LLC complies fully with the Health Insurance Portability and Accountability Act (HIPAA).

a. Safeguards

All PHI is encrypted in transit (SSL/TLS) and at rest.
Access is restricted to authorized clinicians and staff with confidentiality agreements.
We maintain administrative, technical, and physical safeguards.

6. Your Rights Under HIPAA

Access and obtain copies of your PHI.
Request corrections or updates to inaccurate information.
Request restrictions on certain uses or disclosures.
Receive a list of disclosures made by us.
Withdraw consent at any time (subject to legal obligations).

7. Data Security

We employ industry-standard security measures including encryption, firewalls, access controls, and routine audits to protect data. Despite these measures, no system is completely secure, and we cannot guarantee absolute protection.

13. Contact Us

For questions or concerns about this Privacy Policy or your personal information, contact:

support@doctornote.health

DoctorNote Health LLC
30 N Gould St, STE R, Sheridan, WY 82801, USA